Returns Policy

We hope you love your product purchased from Amoridoro GmbH website but for whatever reason you are not satisfied, we would be happy to provide returns for all products purchased.

Our returns policy lasts 14 days. Once the returned period is over no refund or exchange will be accepted.

In order to return any product from Amoridoro you must:

  1. Email us at clientsupport@amoridoro.com explaining why you would like to return your purchase.
  2. Pack your products using the original packaging provided. 
  3. Invoice must be included inside the original packaging together with the products to be returned.
  4. Ensure the previous delivery label is covered with the new returns label.
  5. Amoridoro GmbH offers door to door returns and will arrange with our local logistic partner (Swiss Post/UPS) the collection for you. We will agree with you when our logistic partner will be collecting the parcel to return it to us
  6. Any product returned must be ina anew, unworn and resaleable condition.  Amoridoro reserve the right to refuse a refund where the product is returned damaged, showing anu sign of use or wear and without its security label.
  7. Client will be responsible for payment the shipping costs associated to return the product. Shipping costs are not refundable
  8. Amoridoro GmbH does not accept returns or exchanges for Amoridoro Gift Cards.

 

Once Amoridoro GmbH has received and validated your returned product, an email will be sent to confirm the validation.

Your refund will be processed within 14 days of email to you confirming the receipts and validation of your returned products.

The refund you by the same method you used to make payment.

If you need to return any product because you believe it is faulty or not as described you must send an email to clientsupport@amoridoro.com, for further assistance before returning your product. 

Once you have returned your product in accordance with our instructions and your refund has been validated by Amoridoro, we will refund in full the price and any reasonable cost you incur in returning the item.

All returns need to be shipped to:

AMORIDORO GMBH
Seezelgstrasse 25
8595 Altnau 
Switzerland